Terms of Service
Last updated: January 2026
OVERVIEW
This website is operated by orabra.com (referred to in these terms as "we", "us", or "our").
These Terms of Service ("Terms") govern your access to and use of our website, products, and services (collectively, the "Service"). By browsing this site or placing an order with us, you accept these Terms in full. They apply to every visitor and customer, including browsers, purchasers, merchants, vendors, and anyone who contributes content.
Any new feature or tool we add to the store will also be governed by these Terms. The current version is published on this page at all times, and we may revise, amend, or replace any part of it by posting an update here. Continuing to use the site after an update is posted constitutes your acceptance of the revised Terms, so we encourage you to check this page from time to time.
orabra.com provides direct, first-line customer support for every payment processed through this website, including refund requests, order cancellations, and any billing questions. Chargebacks and payment disputes remain subject to the procedures of your card issuer, payment provider, or financial institution, but we will always work with you first to resolve the matter and will issue a refund where our policies call for one.
If anything about your order needs attention, our customer care team is available through the Customer Support Center.
ONLINE STORE TERMS
By accepting these Terms, you confirm that you have reached the age of majority in your state or province of residence, or that you are of legal age and have authorized any minor dependents in your care to use this site under your supervision.
You agree not to use our products or any content on this site for unlawful or unauthorized purposes, and not to violate any law applicable in your jurisdiction while using the Service, including, without limitation, copyright and intellectual-property laws.
You must not transmit worms, viruses, or any code of a destructive nature through this site.
Any breach of these Terms may result in the immediate suspension or termination of your access to the Service and, where appropriate, legal action.
GENERAL CONDITIONS
We reserve the right to refuse service to anyone, for any reason, at any time.
You understand that your content (excluding payment card details) may be transferred unencrypted and may involve (a) transmission across multiple networks and (b) adaptation to the technical requirements of connecting networks or devices. Payment card information is always encrypted whenever it is transmitted.
You agree not to reproduce, duplicate, copy, sell, resell, or otherwise exploit any portion of the Service, or any content, materials, or information made available through it, without our prior written permission.
Section headings are provided for convenience only and do not limit or otherwise affect the meaning of these Terms.
ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
While we work hard to keep the information on this site accurate and complete, we cannot warrant that it is always current or error-free. The material here is provided for general information only and should not be your sole basis for decisions; consult primary or more authoritative sources where accuracy matters. Any reliance you place on material from this site is at your own risk.
The site may include historical content, which is necessarily not current and is supplied for reference only. We may change the contents of this site at any time, but we are under no obligation to update any information, and it remains your responsibility to monitor changes.
MODIFICATIONS TO THE SERVICE AND PRICES
Product prices may change at any time without prior notice.
We may modify, suspend, or discontinue the Service, or any part or content of it, at any time without notice.
We will not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through this website. They may be produced in limited quantities and are eligible for return or exchange only as described in our Return & Refund Policy.
We make every effort to present the colors and images of our products as faithfully as possible; however, we cannot guarantee that your device's display will reproduce every color accurately.
We reserve the right, though we are not obligated, to limit the sale of our products or services to any person, region, or jurisdiction, on a case-by-case basis, and to cap the quantities of any product or service we offer. Product descriptions and pricing may change at any time, at our sole discretion and without notice, and we may discontinue any product at any time. Any offer made on this site is void where prohibited by law.
We do not warrant that the quality of any product, service, information, or other material you purchase or obtain through the Service will meet your expectations, or that any error in the Service will be corrected.
ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to decline any order you place with us. At our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order, including orders that appear to be placed under the same customer account, the same payment card, or the same billing or shipping address. If we modify or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided when the order was placed. We also reserve the right to restrict orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for every transaction on our store, and to promptly update your account details, including your email address, card numbers, and expiration dates, so that we can complete your transactions and reach you when needed.
OPTIONAL TOOLS
We may give you access to third-party tools that we neither monitor nor control.
You acknowledge and agree that such tools are provided "as is" and "as available", without warranties, representations, or conditions of any kind and without any endorsement from us. We accept no liability arising from or relating to your use of optional third-party tools.
Your use of any optional tool offered through the site is entirely at your own risk and discretion, and you are responsible for familiarizing yourself with, and accepting, the terms under which the relevant third-party provider supplies it.
We may also introduce new services or features through the website in the future (including new tools and resources), and these will likewise be subject to these Terms.
THIRD-PARTY LINKS
Some content, products, and services available through our Service may include materials from third parties, and your use of those materials is governed by the third parties' own terms.
Links on this site may take you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we do not warrant, and will not accept liability for, any third-party materials, websites, products, or services.
We are not liable for any harm or damages arising from the purchase or use of goods, services, resources, or content obtained through third-party websites, or from any other transaction conducted on them. Please review each third party's policies carefully and make sure you understand them before entering into any transaction, and direct any complaint, claim, or question about a third-party product to that third party.
USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you send us specific submissions at our request (for example, contest entries), or send creative ideas, suggestions, proposals, plans, or other materials without our request, whether online, by email, by postal mail, or otherwise (collectively, "comments"), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use your comments in any medium.
We are under no obligation to:
(1) keep any comments confidential;
(2) compensate anyone for comments; or
(3) respond to comments.
We may, though we are not obligated to, monitor, edit, or remove content that we determine, at our sole discretion, to be unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that infringes any party's intellectual property or violates these Terms.
You warrant that your comments will not infringe the rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights, and that they will not contain defamatory, unlawful, abusive, or obscene material, or any computer virus or malware capable of affecting the operation of the Service or any related website. You may not use a false email address, impersonate any person, or otherwise mislead us or third parties as to the origin of any comment.
You are solely responsible for the comments you post and for their accuracy. We assume no responsibility and no liability for comments posted by you or by any third party.
PERSONAL INFORMATION
Personal information you submit through our store is handled in accordance with our Privacy Policy. We encourage you to review the Privacy Policy to understand exactly how your information is collected, used, and protected.
ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our site or within the Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any such error, update information, or cancel affected orders, at any time and without prior notice, including after an order has been submitted, if any information in the Service or on a related website is inaccurate.
Except where required by law, we undertake no obligation to update, amend, or clarify information in the Service or on any related website, including pricing information. No stated update or refresh date should be taken to mean that all information in the Service has been modified or brought current.
PROHIBITED USES
In addition to the other prohibitions set out in these Terms, you may not use the site or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or take part in unlawful acts;
(c) to violate any international, federal, provincial, or state regulation, rule, law, or local ordinance;
(d) to infringe or violate our intellectual property rights or those of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other malicious code that may affect the functionality or operation of the Service, related websites, other websites, or the Internet;
(h) to collect or track the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service, related websites, other websites, or the Internet.
We reserve the right to terminate your use of the Service or any related website for violating any of these prohibited uses.
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or free of errors or defects.
We do not warrant that any results obtained through the use of the Service will be accurate or reliable.
You agree that we may, from time to time, suspend the Service for indefinite periods or cancel it entirely, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. Except as expressly stated by us, the Service and all products and services delivered to you through it are provided "as is" and "as available", without representation, warranty, or condition of any kind, whether express or implied, including all implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Orabra and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, brought by any third party and arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or of the rights of a third party.
SEVERABILITY
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will still be enforced to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms. Such a determination will not affect the validity and enforceability of the remaining provisions.
TERMINATION
The obligations and liabilities the parties incurred before the termination date survive the termination of this agreement for all purposes.
These Terms remain effective until terminated by either you or us. You may terminate them at any time by notifying us that you no longer wish to use our Service, or simply by ceasing to use our site.
If, in our sole judgment, you fail, or we suspect you have failed, to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination, and we may deny you access to the Service (or any part of it) accordingly.
ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms, together with any policies or operating rules we post on this site or in respect of the Service, constitute the entire agreement and understanding between you and us, govern your use of the Service, and supersede all prior or contemporaneous agreements, communications, and proposals between you and us, whether oral or written (including any earlier versions of the Terms of Service).
Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.
GOVERNING LAW
These Terms of Service, and any separate agreement under which we provide you the Service, are governed by and construed in accordance with the laws of the United States.
USE AND SALES TAX
Items sold on orabra.com and shipped to destinations within the United States may be subject to sales or use tax, as required by the laws of the destination state.
CHANGES TO TERMS OF SERVICE
The most current version of these Terms of Service is available on this page at all times.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically. Your continued use of, or access to, our website or the Service after any change is posted constitutes acceptance of that change.